University Technology Services

Maintenance window occurs every Wednesday between 12 am - 8 am

Scheduled Maintenance

To support ongoing campus projects, Facilities Management will be performing electrical shutdowns on the following dates that will affect the following buildings below. You should expect network disruptions during the power outages and are advised to disconnect sensitive electrical equipment prior to the outage. The risk of extended network outages due to network equipment failing caused by the electrical outages exists.
Date of event: 2/12/2024 at 4:00am
Date event ends: 2/18/2024 at 10:00am
Monday, 2/12/24, 4 am - 6am

• Facilities Management
• Most East Campus buildings

Thursday, 2/15/24, 3 am - 6:30 am

• Athletic Dome
• Anibal House
• Ann V Nicholson Apartments
• Central Heat Plant
• Elliott Hall
• Fitzgerald House
• Graham Health Center
• Hamlin Hall
• Human Health Building
• Hillcrest Hall
• Hill House
• Lower Playing Fields
• Meadow Brook Theatre
• North Foundation Hall
• Oak View Hall
• O'Dowd Hall
• O'Dowd CIT Bldg
• P-29
• Pawley Hall
• Pryale House
• Recreation & Athletics Center
• Upper Playing Fields
• Varner Hall
• Vandenberg Hall
• Van Wagoner House
• West Wilson Hall (old)

Sunday, 2/18/24, 7 am -10 am

• Dodge Hall
• Hannah Hall
• Oakland Center
• East Wilson Hall (new)
• Portions of West Wilson Hall (old)

Banner Student related upgrade this Saturday, 2/10/2024, from 6 am to 7 pm to upgrade the system and keep up with regulations, compliance and enhancements
Date of event: 2/10/2024 at 6:00am
Date event ends: 2/10/2024 at 7:00pm


Completed Maintenance

On December 18, 2023, University Technology Services (UTS) plans to make changes to university Microsoft 365 account login information, which includes Teams, OneDrive and other Microsoft applications. This change will strengthen the security of user accounts.

Following the change, your NetID password will be synchronized with your Microsoft 365 account, allowing you to access these online services using your NetID credentials.

If you are unable to access your account following this change, visit the NetID Password Manager webpage to reset your NetID password. Those with any questions or concerns should contact the OU Help Desk at (248) 370-4357 (HELP) or helpdesk@ngskmc-eis.net.

Oakland University Key Performance indicators are designed to provide an overview of the university's performance on strategic objectives, key metrics, and annual goals. The information presented on this dashboard is essential for measuring Oakland University's success and monitoring our progress toward reaching the university goals.

If you are experiencing technical issues or difficulties accessing the Dashboard, you may need to contact the OU Help Desk. If you have any questions related to the content displayed on the KPI Dashboard, please contact oira@ngskmc-eis.net.

Alert:

University Technology Services (UTS) has received reports of a malicious actor sending text messages to faculty and staff claiming to be President Pescovitz. The campus community should report as spam/block the number (if offered by your provider), or disregard these messages.

Training:

University Technology Services (UTS) will conduct phishing awareness campaigns involving all faculty and staff.

These campaigns will simulate email attacks by malicious senders. Unlike real-world attacks, however, messages will not pose a security risk to sensitive information.

In the event you interact with a UTS phishing awareness email – by clicking on a link, for example – you will be redirected to a secure site that provides feedback on how to better identify and avoid falling prey to malicious emails.

To prepare yourself to appropriately respond to both simulated and actual information security threats, we would like to encourage you to complete the 4-minute Email and Phishing Training module of OU's Security Awareness Training if you haven’t already done so. You can access it using your NetID username and password.

Also visit the Oakland University's Phish Tank. This page provides examples of phishing messages. http://kb.ngskmc-eis.net/uts/PhishTank_FreshPhish

A single security breach can provide cyber-criminals access to both personal and institutional data. Greater knowledge of emerging threats and secure online practices designed to circumvent them can significantly minimize risks for both individuals and the university as a whole.

The wide range of tools UTS provides throughout the year includes:

• Phishing and Social Engineering Awareness for faculty, staff, and students
• Security Awareness Training for faculty, staff, and student employees
• Security Baselines that document how to secure devices
• Remote Work Guidance on how to work securely when off-site
• Phishing Awareness with tips on how to spot phishing emails

For more information on cybersecurity and resources available to the campus community view the Information Security dropdown on the UTS Services webpage.

Suspicious Emails:

Every campus member can help protect the campus by being vigilant and alerting suspicious emails to UTS for further analysis. Tips and tricks on how to identify phishing emails along with instructions on how to report concerning emails are available at the UTS Phish Tank. This process ensure emails are properly identifying in our email platform (Google) which helps prevents others from receiving similar messages.